Combining an intuitive, user-friendly retail application with powerful enterprise functionality, S2K Retail Point-of-Sale (POS) software is the ideal solution for taking both walk-in and on-account sales.
For quick cash transactions, S2K Retail POS provides a simple touch screen interface, quick bar code scanning, and integrated payment options to accelerate the checkout process.
During each transaction, users can check stock access across multiple locations, view complementary items or substitutions, capture serial number data for warranties, and view detailed item specifications and images. Extensive security options track management price overrides, and limit user functions.
S2K Retail POS offers a wealth of capabilities to enhance your retail operation including:
Special Order Processing with Deposits
Layaways and Direct Shipments
Item Trade-In Allowances
Quotes, Orders, Returns
Cash Drawer Reconciliation
Gift Card Sales and Tendering
On-Account Customer Sales and Payments
Pin Pad and EMV Credit Card Processing
Customer Loyalty Tracking
And much more!
Service and Repair
In a service-oriented society, you need a field service software tool to keep your business on the top. VAI’s S2K Service & Repair application meets that need. This integrated service management software provides you with detailed strategies and solutions to help you meet clients’ objectives.
The S2K Service & Repair application is a field service solution that provides a means of recording and tracking service repair calls. The user can easily track a service call through its various stages for customers that have equipment items needing repair. Customer information is easily accessed from the S2K Customer and Ship-To Master Files. Additionally, Service Call Processing information includes:
Primary contact information
User defined service call priorities
User defined service call status
The date the call was received/entered as well as scheduled for service
Item Number and Serial Number tracking for repair
Flexible recording of problem description and resolution description
Standard coding of problem codes and resolution codes
Service Call Technician Assignment
In addition to service call customer information, our field service software system supports assignment of technicians. Tracking technician assignments provides you with up-to-the-minute information on when and where a technician can be available, enabling you to provide your customers with the best possible service. Technician assignment highlights include:
Technician and location number (warehouse) assigned to the service call
Date the call was assigned to a technician
Estimated time of arrival at the customer site
Status codes that track the service call within the system
Support for on-line inquiry of existing technician schedules
Service Call Billing Process
At the completion of work performed for a service call, VAI’s Field Service and Service Management software supports tracking of time and materials in preparation for billing to ensure accurate and prompt billing of services performed. The billing process features:
Billable travel and labor hours
Parts used to repair the item
Ability to invoice an alternate customer
Service codes that identify the work performed
Additional comments associated with the work to be included on the customer invoice
Interactive creation of customer invoice or batch creation of customer invoices based on completed service calls
Feature Highlights
Customer and Ship-To Information
Assignment Information
Technician Codes
Priority Codes
Maintenance Status Codes
Preventative Maintenance Frequency Codes
Customer Accounts Receivable Inquiry
Service Schedule Inquiry
Service Calls by Technician Report
Customer Equipment Report
Equipment Serial Numbers and Service Tags
Inventory Accounting
Service Call Information
Work and Billing Information
Service Codes
Call Status Codes
Serial Number Status Codes
Preventative Maintenance Contracts
Item Inquiry
Service History
Service Calls by Date Report
Service Contracts Due to Expire Report
On-Line Help Lookup
Rental Management
S2K Enterprise Rental Management software integrates with S2K Financial Management, S2K Distribution Management, S2K Retail Management, S2K Warehouse Management, and S2K Service & Repair Management applications to provide a complete rental solution.
S2K Rental software provides reservations and allocations management based on differing contract durations and customer requests. From the reservation dashboard, users can search for equipment by product category, and check availability in the rental calendar. Advanced pricing methods determine when and how charging is generated including, flexibility on excess hours charges, charging by hour, day, week, month, and year. The sale or return of consumables can be managed alongside rental products, and product service & repair including the ability to trigger maintenance activity based on rental status, clock hours, or other service units is also available. Detailed rental history and profitability inquiries and reports are available for easy access and review. With S2K’s Rental Management software you can track equipment availability, maintenance/repair, utilization, and ROI.
With S2K Rental Management software you will be able to:
Organize your inventory
Simplify paperwork
Save time and hassle
Streamline your orders
Give accurate quotes for better profit
Improve customer service
Increase your profits
Feature Highlights
Rental Contracts, Reservations and Quotations
Full Point-of-Sale
Real Time Inventory Availability Screen/Catalog
Flexible Pricing Matrix
Integrated Accounting
Integrated Inventory Management
Integrated Warehouse Management
Multi-Location Transfers and Tracking
Integrated CRM
Service/Maintenance
Credit Memos
Executive Information Inquires and Reports
Complete Parts Inventory, Sales, Reordering, and Tracking
Track Serialized Equipment
Complete Tracking of All Meter, Fuel, Cleaning, Damage Charges, and Damage Waivers
Complete Pinpoint Tracking of All Maintenance History Including Parts, Labor, etc.
Scheduled Report Generation to Printer, PDF, Excel or Email